Terms & Conditions

All products sold from this website come with a Manufacturer's Warranty.  This warranty covers out of box damages to product.   All products sold through this website come with a 1 year free service warranty through the Manufacturer to fix any out of box issues or any other factory related flaws.  The Manufacturers warranty covers any out of box issues issues related to your purchase.   Any issues with any of our products, PLEASE CALL  1-574-272-0509 To speak directly with a member of our sales staff.

Terms of Service

 NO Return Policy and Satisfaction Guarantee

Your complete satisfaction is very important to us. If you are not 100% satisfied with your order, simply call us at the number above to see how me can help you with your purchase.. Our return policy is simple we do not accept returns except where the wrong item was shipped to you because of "OUR" negligence. Call our Customer Service Department at 1-574-272-0509 (11 am to 7 pm EST Monday through Friday) for any further questions regarding this Policy.

 Price Protection Guarantee

If you find one of our products on sale for a lower price, we will gladly sell you the item for the same amount. Up to 31 days after the purchase, we are happy to refund the difference to you. To verify, just send us the advertisement and / or proof of purchase of the product. Price matching applies to exact models, in stock with warranties. Does not apply to products sold below the Manufacturer's MAP pricing policies.

 Order Cancellations and Modifications

Any order cancellations or modifications must be made by phone within one business day of placing the order by calling our sales department at 1-574-272-0509 Mon-Fri 11:00AM to 7:00PM EST. Cancellations or Modifications cannot be made by email or fax. You will be responsible for freight charges if you wish to cancel an order that has already been shipped.

 Disclaimers and Limitation of Liability

The ONE-ON-ONE-FITNESS.COMTM site is provided on an "AS IS," "as available" basis. Neither ONE ON ONE FITNESS nor its affiliates, subsidiaries, or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "associates") warrant that use of the ONE-ON-ONE-FITNESS.COMTM site will be uninterrupted or error-free. Neither ONE ON ONE FITNESS nor its associates warrant the accuracy, integrity or completeness of the content provided on the ONE-ON-ONE-FITNESS.COMTM site or the products or services offered for sale on the ONE-ON-ONE-FITNESS.COMTM site. Further, ONE ON ONE ITNESS makes no representation that content provided on the ONE-ON-ONE-FITNESS.COMTM site is applicable or appropriate for use in locations outside of the United States. ONE ON ONE FITNESS specifically disclaims warranties of any kind, either expressed or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a particular purpose. No oral advice or written information given by ONE ON ONE FITNESS, nor its associates, shall create a warranty. You expressly agree that use of the ONE-ON-ONE-FITNESS.COMTM site is at your sole risk.

Under no circumstances shall ONE ON ONE FITNESS or its associates be liable for any direct, indirect, incidental, special or consequential damages that result from the use of or inability to use the ONE-ON-ONE-FITNESS.COMTM site, including but not limited to reliance by a user on any information obtained at the ONE-ON-ONE-FITNESS.COMTM site, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction or unauthorized access to ONE ON ONE FITNESS records, programs or services. The foregoing Limitation of Liability shall apply whether in an action of contract, negligence or other tortious action, even if an authorized representative of ONE ON ONE FITNESS has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the ONE-ON-ONE-FITNESS.COMTM site. Because some states do not allow the exclusion or Limitation of Liability for consequential or incidental damages, in such states liability is limited to the fullest extent permitted by law.

 Errors on Our Site

Prices and availability are subject to change without notice. Errors will be corrected where discovered, and ONE ON ONE FITNESS reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, ONE-ON-ONE-FITNESS.COMTM will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.

While ONE ON ONE FITNESS takes steps to ensure the accuracy and completeness of product and third-party services provided, please refer to the originator of information for details, for example the manufacturer for complete product details.

 Product Updates

ONE ON ONE FITNESS reserves the right to change the products described in text or photography on this site. Products will function similar to those described, changes in function or appearance may occur as we improve our product lines and models. We will make every attempt to accurately describe and reproduce our products.

 Quantities May be Limited

ONE ON ONE FITNESS may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by the same ONE-ON-ONE-FITNESS.COMTM account, credit card, and also orders which use the same billing and/or shipping address. Notification will be sent to the e-mail and/or billing address provided should such change occur. We reserve the right to limit the quantities sold, including the right to limit or prohibit sales to dealers.

 Proprietary Rights

Content included on or comprising the ONE-ON-ONE-FITNESS.COMTM site, including information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds and other material (collectively "Content") are protected by copyrights, trademarks, patent or other proprietary rights, and these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed. All Content is copyrighted as a collective work under the U.S. and international copyright laws, and Fitness Factory Outlet owns, to the fullest extent allowed by such laws, the copyright in the selection, coordination, arrangement, and enhancement of such Content. Except as expressly authorized or licensed, you may not copy, modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale, lease or rental of, create derivative works from or in any way exploit any of the Content, in whole or in part.

One or more patents are pending that apply to this site.

The ONE ON ONE FITNESS logos and other trademarks on the site are the property of their respective owners and are owned by, licensed to, or, where required, used with permission by ONE ON ONE FITNESS and may not be reproduced, copied, or manipulated in any manner without the express, written approval of the trademark owner.

ONE ON ONE FITNESS does not want to receive confidential, proprietary or trade secret information through the ONE-ON-ONE-FITNESS.COMTM site (excluding information relating to any order you submit). Please note that any information, materials, suggestions, ideas or comments sent to the ONE-ON-ONE-FITNESS.COMTM site will be deemed non-confidential, and, by submitting any such information, you are granting ONE ON ONE FITNESS an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever. However, we will not use your name in connection with any such materials, information, suggestions, ideas or comments unless we first obtain your permission or are otherwise required by law to do so.

 Applicable Law

The ONE-ON-ONE-FITNESS.COMTM site is created, operated and controlled by ONE ON ONE FITNESS, Inc. in the State of MI, United States of America. As such, the laws of the State of MI will govern these Terms of Service without giving effect to any principles or conflicts of laws. We reserve the right to make changes to the ONE-ON-ONE-FITNESS.COMTM site and these Terms of Service at any time by updating this posting. By using the ONE-ON-ONE-FITNESS.COMTM site, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms of Service to which you are bound.

The Web site address for the ONE-ON-ONE-FITNESS.COMTM site is http://www.ONE-ON-ONE-FITNESS.COM

References to ONE ON ONE FITNESS herein refer to ONE ON ONE FITNESS, Inc., ONE-ON-ONE-FITNESS.COMTM, or it or their affiliates, subsidiaries and designees as deemed appropriate by ONE ON ONE FITNESS. The mailing address for ONE ON ONE FITNESS IS:  4026 SOUTH WESTNEDGE AVE SUITE H., KALAMAZOO, MI 49008


Links to Third-Party Web Sites

The ONE-ON-ONE-FITNESS.COMTM site contains links to other sites. The links are meant to enable access to publicly available information to those who are allowed to the ONE-ON-ONE-FITNESS.COMTM site only. Fitness Factory Outlet makes no representations whatsoever about any other Web site which you may access through the ONE-ON-ONE-FITNESS.COMTM site. When you leave the FitnessFactory.comTM site, please understand that FitnessONE ON ONE FITNESS has no control over the content on that Web site. In addition, a link to a non-ONE ON ONE FITNESS Web site does not imply and does not constitute sponsorship, endorsement, approval or responsibility for the content, or the use of such third-party Web site. ONE ON ONE FITNESS makes no representation or warranty as to any third-party products or services. No rights to use or copy the information on this or the third-party site are granted or implied.


These Terms of Service represent the entire agreement between you and ONE ON ONE FITNESS regarding your relationship with ONE ON ONE FITNESS and supersede any prior statements or representations. By using the ONE-ON-ONE-FITNESS.COMTM site YOU AGREE TO BE BOUND BY THE TERMS OF SERVICE. If you are dissatisfied with the ONE-ON-ONE-FITNESS.COMTM site or any content on the ONE-ON-ONE-FITNESS.COMTM site or with these Terms of Service, your sole and exclusive remedy is to discontinue using the ONE-ON-ONE-FITNESS.COMTM site.

For all other questions regarding our policies please contact ONE ON ONE FITNESS customer service at 1-574-272-0509 (U.S. Only)